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dabatek
Joined: 31 Jul 2013
Posts: 32
Location: Serbia
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 Posted: Fri Aug 20, 2021 12:23 pm Post subject: XTINY Add on |
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Hi,
I can't see how to chose a SHIPPING METHOD
(BASCOM-AVR version : 2.0.8.4 ) |
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plouf
Joined: 19 Jan 2012
Posts: 78
Location: Athens,Greece
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| Posted: Fri Aug 20, 2021 12:33 pm Post subject: |
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even i am not from MCSelec,
xtiny addon is software downlaod only
so shipping method is always electronically
i dont see charges fro shiping so . look ok to me |
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dabatek
Joined: 31 Jul 2013
Posts: 32
Location: Serbia
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| Posted: Fri Aug 20, 2021 1:20 pm Post subject: |
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| OK, I understund only DOWNLOAD method, But I cannot proceed further with my order because the site requires me to choose a shipping method but there is no option to choose one. |
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albertsm
Joined: 09 Apr 2004
Posts: 5916
Location: Holland
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| Posted: Fri Aug 20, 2021 2:33 pm Post subject: |
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since your serial was shown i removed the second image.
anyway you can click the NEXT button.
when you still have problems send an email to sales or support.
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dabatek
Joined: 31 Jul 2013
Posts: 32
Location: Serbia
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| Posted: Fri Aug 20, 2021 3:14 pm Post subject: |
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Yes of course I click on NEXT button but after that I have message :
mcselec.com says
Please select a Shipping Method. |
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albertsm
Joined: 09 Apr 2004
Posts: 5916
Location: Holland
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| Posted: Fri Aug 20, 2021 3:31 pm Post subject: |
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try to refresh the browser with F5 or CTRL+R
there should be an options (the only option) : Net Download
And it is selected by default since there is no other option.
But i do not see it on your screen shot which is why you asked of course.
This means something wend wrong. A browser refresh might solve it.
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dabatek
Joined: 31 Jul 2013
Posts: 32
Location: Serbia
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| Posted: Fri Aug 20, 2021 4:19 pm Post subject: |
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Nothing after refresh F5, change browser on firefox, other pc... nothing.
In the screenshot below the next button is a big blank field, without a net download option.
I don't know how to finish this shopping. |
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SZTRAD
Joined: 30 Dec 2019
Posts: 165
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| Posted: Sat Aug 21, 2021 7:56 am Post subject: |
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Try another browser.
After the last update, Firefox is behaving suspiciously. Version 91.0.1 loses buttons or can't be pressed even in SCADA generated pages in java scripts.
We have already sent a development alert. |
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plouf
Joined: 19 Jan 2012
Posts: 78
Location: Athens,Greece
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| Posted: Sat Aug 21, 2021 8:51 am Post subject: |
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OP uses chrome in his screenshot..
anyway seems to have RIGHT
i just tries with ff / opera / IE 11 and i CANNOT enter items in cart, no matter what product i select my "cart" remain empty |
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MWS
Joined: 22 Aug 2009
Posts: 2262
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| Posted: Sat Aug 21, 2021 10:19 am Post subject: |
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Even with FF 43.0.1, which is rather old and fails to display some sites correctly, it was a smooth run through the complete order process.
I suggest also another browser, or to switch off any Java- and ad-blockers. |
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MWS
Joined: 22 Aug 2009
Posts: 2262
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| Posted: Sat Aug 21, 2021 10:22 am Post subject: |
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| plouf wrote: | | anyway seems to have RIGHT |
Doesn't make him right if you are wrong.
| Quote: | | i just tries with ff / opera / IE 11 and i CANNOT enter items in cart, no matter what product i select my "cart" remain empty |
Because you forgot to enter your Bascom's serial number. |
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dabatek
Joined: 31 Jul 2013
Posts: 32
Location: Serbia
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| Posted: Sat Aug 21, 2021 5:53 pm Post subject: |
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Solved
The problem is in my billing or shipping data - country option (hm... strange ), when I chose
Serbia has no net download option but with any other country it is ok like MWS screenshot 
Payment is finished and now after download code and download XTINY Add On, I can wait for:
"version 2085 adds support for the DB processors AVR128DB28 and AVR128DB64." |
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albertsm
Joined: 09 Apr 2004
Posts: 5916
Location: Holland
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| Posted: Sun Aug 22, 2021 2:25 pm Post subject: |
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The problem was a wrong configuration. There is a list of all countries for the shipping rate. But when you set your mouse to it, it selects/deselects. And yours was un-selected.
I guess it was done by accident by one of our staff that has access to this part. Sorry for the problem it caused.
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